Help & Support

Frequently Asked Questions

Everything you need to know about Julia Scalper EA - from installation to advanced trading strategies

Getting Started

Essential information for new users

What platform does it work on?

Works ONLY on MT4 platform. Not compatible with MT5.

Important: Make sure you're using MetaTrader 4, not MetaTrader 5
What's the price and payment method?
$199
One-time payment

Accepted Payment Methods:

  • USDT (TRC20)
  • Bitcoin (BTC)
No credit card payments • No refunds • No discounts available
What's the minimum account size?
No minimum account size requirement
Default lots: 0.01 (TP1) and 0.02 (TP2)
Fully adjustable based on your risk tolerance
Works with any account balance
Which brokers are recommended?

Popular brokers that support MT4 include:

Exness Recommended - fast deposits/withdrawals
XM Popular choice with good support
IC Markets Low spreads and fast execution
OctaFX Reliable and user-friendly
Blueberry Markets Good for automated trading

Installation & Setup

Step-by-step installation and configuration

How do I verify my installation?

After installation, check these items:

Bot icon is smiling
AutoTrading is enabled (green arrow)
License URL is added in Expert Advisers tab
'Allow live trading' is enabled in EA settings
What about the license key?
Auto-generates for your trading account
New key generates if you switch accounts
Key appears in popup and saves to notepad
Can I use multiple accounts?
Yes, you can switch between accounts
New key generates automatically for each account
Old account becomes inactive when you switch
New account stays active with new key

Trading & Performance

Understanding how the EA trades and performs

What's the performance rate?

The EA's performance varies based on market conditions, with best results typically on XAUUSD (Gold) during optimal market conditions.

Performance depends on market volatility, spread conditions, and broker execution quality
What are the default settings?
Default Lot Sizes 0.01 (TP1) and 0.02 (TP2)
Risk Tolerance Adjustable based on your preference
Account Size Works with any account size
Cent Accounts Fully compatible
How does TP2 work?
1
TP1 Hits After TP1 hits, SL moves to entry + BreakEvenPips
2
TP2 Control TP2 can be enabled/disabled with button
3
Trade Completion When disabled, trade completes at TP1
Which trading pairs work best?
XAUUSD (Gold) Best performance - Recommended
All MT4 Pairs Works on all available pairs
All Timeframes Fully automated on any timeframe
How are entries and exits managed?

The EA automatically handles all entries, exits, and stop losses based on its proven strategy. No manual intervention needed.

Automatic Entry Signals
Automatic Exit Management
Built-in Stop Loss Protection
How is risk managed?
Stop Loss Protection Every trade includes Stop Loss (SL)
Built-in Strategy Risk management is built into the strategy
Adjustable Lots Lot sizes are fully adjustable
Profit Protection TP levels protect profits

Technical Information

Technical details and system requirements

Do I need to run it 24/7?
Not Required But recommended for best results
Computer Running Can run on your computer when it's on
VPS Optional VPS optional for 24/7 operation
No Missed Trades Won't miss trades when running
Can I use it on mobile MT4?
No, the EA works only on computer MT4 platform. Mobile MT4 doesn't support EAs.

Expert Advisors require the full desktop version of MetaTrader 4 to function properly.

How do I change timeframes?
1
Pause EA Click pause EA button
2
Change Timeframe Select your desired timeframe
3
Close Trades Close any open trades
4
Resume EA Click resume EA button
5
Verify Ensure bot icon is smiling
Do you offer updates?
Lifetime Updates Free updates included with your purchase
Self-Update You can update the EA yourself through the installer
No Extra Cost Included with your one-time payment
What's included in the package?
Expert Advisor (EA) The main trading bot
Custom Indicator Supporting indicator for the EA
Complete set - everything you need to start trading

Troubleshooting

Solutions for common issues and problems

What if my bot icon isn't smiling?

If the bot icon is sad, follow these steps:

Step 1 Double-click the EA
Step 2 Go to Common tab
Step 3 Enable 'Allow live trading'
Step 4 Verify AutoTrading is enabled (green arrow)
Step 5 Click OK
Orders not placing automatically?

Check these settings to resolve the issue:

Bot Icon Status Bot icon should be smiling
If Icon is Sad Double-click EA if icon is sad
Live Trading Enable 'Allow live trading' in Common tab
AutoTrading Verify AutoTrading is enabled (green arrow)
License URL Verification
1
Open MT4 Tools → Options
2
Expert Advisers Tab Go to Expert Advisers tab
3
Add License URL Add: https://license.solanaguard.xyz
4
Save Settings Click OK
https://license.solanaguard.xyz
Error 4060 Fix
Error 4060 Solution
Open MT4 → Tools → Options
Go to Expert Advisers tab
Add https://license.solanaguard.xyz
Enable AutoTrading (green arrow)
License Error - Invalid License Key

If you see "Invalid license key" or "EA will be removed and trades will be closed":

Find Current Key Find the current valid key using an old key
Telegram Bot Use our telegram bot: @licensegenv6_bot
This bot will help you retrieve your current valid license key using your old key.
Finding New License Key
1
Open Data Folder MT4 → File → Open Data Folder
2
Navigate to Files Go to MQL4 → Files folder
3
Find Key Your new key will be there
4
Auto-Generation Key generates automatically when switching accounts
Do you support cent accounts?
Yes! The EA works perfectly with cent accounts.

You can customize lot sizes to match your account size and risk tolerance.

What about withdrawals and deposits?

Most brokers like Exness offer fast withdrawals to bank, cards, or crypto. Usually takes 5-10 minutes for processing.

Bank Transfer
Credit/Debit Cards
Cryptocurrency
What about profit expectations?

Profits vary based on market conditions and your settings. We don't make specific profit predictions to maintain transparency.

Trading involves risk. Past performance does not guarantee future results.

Need More Help?

Can't find what you're looking for? We're here to help!

Watch Installation Guide View Live Results License Key Help

Quick Tips

Always ensure AutoTrading is enabled
Check that the bot icon is smiling
XAUUSD works best for this EA
VPS recommended for 24/7 trading

Important Notes

No refunds available
No free trial or demo
One license per trading account
Works only on MT4 platform
Purchase on Telegram